Content discovery is an important aspect of your website. Enabling your students to find the right course quickly will not only increase the UX but also provide you with a higher number of enrollments as well. Now that you have taken the first step towards this by installing ExpertRec’s search app, let’s take a look at some configurations that you can do to get the most out of the search.
Right after installing the app, a search bar is added by default. The system initially attempts to place the search bar based n a pattern common to most thinkific sites. If this fails it falls back to attempting to add it in various common locations preset in the ExpertRec dashboard. It is very rare for this to fail, but in the odd chance that it does, feel free to reach out to our support team to set the integration right.
Now that the search is live on your site you can get towards customizing it a bit. Both the following steps are optional and not always necessary.
- You can customize the search ranking if you feel that the results are not relevant. This is not a common requirement for most use cases.
- You can also customize the appearance of the search. This is done to get the UI of the search to match that your website.
Now that you have your search up and running you would want to really step up your game. The search app comes with a variety of advanced features but let’s take a look at some that are more commonly used.
Change the Position of the Search Bar
If the default installation location is not as desired or if it didn’t work at all, then you can manually set the location to install the search.
- Remove the default install code from the dashboard starting line #13
- Turn off the ‘use existing search box’ feature
- Use the CSS Selector install option and specify the new location to install the search bar in
Feel free to reach out to our support team if you need assistance.
Search Content Behind Login Pages
Since most of the course content is only accessible to users who have enrolled for it the search will also by default not cover any of this content. To overcome this limitation you can enroll a dummy user in all your courses and use his id-password for our crawler. This will make sure that all visitors of your website can get to know more about the courses that you provide while still needing to enroll to actually view the content.
Your course content may contain PDFs and docs. The contents of these will get indexed as well giving the end-user a comprehensive search experience. If you have added transcripts for the videos then the search would behave as if the entire video has gotten indexed. Enabling crawl behind login pages will boost your search quality far further than the basic setup and set you up for even more enrollments than ever before!
Here’s how you can set this up. Feel free to reach out to our support team for assistance.
- On the Thinkific dashboard, navigate to Support your students->new user. Add the new user and set their password manually (this doesn’t have to be a real person or a real email).
- Enroll the user in all the courses that you want the search to index and create the user
- Back on the ExpertRec dashboard, navigate to Crawl->Advanced->Protected Pages. Turn on auth and select form auth.
- The username and password should be the same as that of the user that you just created
- The selectors and the login link are likely to follow the same pattern on your website as well.
- Since the login page is protected by reCaptcha, the crawl might fail. In this case, you will have to reach out to Thinkific support and request them to turn off the captcha temporarily.
There is a lot more that you can do to get better results out of your search bar and I encourage you to try them out from the ExpertRec dashboard. Feel free to reach out to our support team at any time.