In the competitive world of e-commerce, every customer search matters. If users can’t find what they’re looking for, they are likely to leave your store, resulting in lost sales and diminished engagement. That’s why zero-result searches can be a critical issue. Imagine how much revenue you could save by turning those missed searches into conversions.
ExpertRec AI Search is designed to tackle this issue head-on, ensuring your customers always find relevant products, even for complex or mistyped queries. We’ve helped e-commerce businesses significantly reduce zero-result searches and boost customer engagement.
90% Reduction in Zero-Result Searches
Our recent analysis of a side-by-side comparison between a platform’s default search/Competitors search and ExpertRec AI Search shows a remarkable reduction in zero-result searches. In fact, we achieved a 90% reduction, returning accurate and relevant results for previously unanswered queries.
Check out the comparison below:
With ExpertRec, e-commerce stores are turning missed opportunities into conversions. Every search yields results, meaning customers stay longer, browse more, and are more likely to make a purchase.
Why ExpertRec AI Search for E-Commerce?
- Increase Conversions: With fewer zero-result searches, more customers find the products they’re looking for, leading to higher sales.
- Enhanced Customer Experience: Ensure that every search provides meaningful results, reducing frustration and improving customer satisfaction.
Boosted Engagement: Relevant search results keep customers on your site longer, increasing the likelihood of cross-sells and upsells.
View Your Zero-Result Report
Already an ExpertRec customer? You can now access your Zero-Result Search Reports directly from the ExpertRec dashboard. This powerful tool helps you analyze which queries are failing to return results and take actionable steps to correct them, further boosting your store’s search effectiveness.
See the Report Now: Existing customers can log in here and start analyzing their store’s search performance.
New to ExpertRec? Sign up now at https://cse.expertrec.com/ and unlock this report along with a host of other features that will help you improve your store’s search and overall customer experience.
The Bottom Line
ExpertRec AI Search is designed to eliminate zero-result searches and maximize your e-commerce store’s potential. By providing relevant product results, we help your customers find exactly what they’re looking for, driving engagement and boosting revenue.
Want to see ExpertRec AI Search in action? Let’s chat! We’d love to show you how our AI-powered search can make a difference for your e-commerce business.
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