In the fast-paced world of e-commerce, the smallest details can significantly impact your store’s success. One such detail often overlooked is how effectively your search function handles user queries, especially when it comes to correcting typos. Every time a customer types a query and sees “no results,” you’re potentially losing a sale.
ExpertRec’s advanced spell correction technology outshines the default search capabilities of platforms like Shopify, WooCommerce, Magento, BigCommerce, and Miva, as well as competitors search solutions. Our solution ensures that your users find the products they’re looking for, even when they make typing errors.
Why Typos Matter
Typos are inevitable—especially on mobile devices. When customers are searching for products and encounter “no results” pages, it can quickly lead to frustration, site abandonment, and lost revenue. ExpertRec prevents this by automatically correcting 10-15% of search queries, turning potential dead ends into successful conversions.
The Impact of Spell Correction on E-Commerce
Our spell correction technology minimizes “no results” pages and significantly improves the user experience. By ensuring that your customers find the right products every time, we help boost conversions and increase sales. Let’s take a quick look at how we’ve improved typo corrections over the past 90 days for one of our customers.
As seen in the chart, our customer experienced a substantial increase in typo corrections, with an average of 6,192 corrections per day. This improvement directly translates into better search results, more engaged users, and ultimately, higher conversion rates.
How to Leverage ExpertRec’s Spell Correction for Your E-Commerce Store
For signed-up customers, you can check how ExpertRec’s spell correction technology is working for you by viewing your report here:
If you’re new to ExpertRec and want to take advantage of our industry-leading spell correction technology, sign up here and start improving your search function today:
Stop losing customers to typos. Start converting them with ExpertRec.
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